Support that actually
talks like a human.
Connect is the AI-native support platform for global teams. Resolve tickets in 90+ languages, deflect the boring ones, and keep every reply on-brand — from São Paulo to Seoul.
Free 14-day trial · No credit card · Migrates from Intercom in one click
— Product
Everything a support team needs. Nothing they don't.
Autopilot agent
Trains on your docs and past tickets in minutes. Handles the repetitive questions end to end, and pulls you in the moment it should.
Truly global, day one
Detects language automatically and replies in 50 of them — with regional idioms customers actually use.
One inbox, every channel
Web, WhatsApp, Instagram, email, SMS, Slack Connect. Threaded and searchable.
Workflows without code
Route by intent, sentiment, plan tier, or continent.
Analytics that answer why
CSAT, resolution rate, first response time — plus AI summaries of what's driving your volume.
Enterprise-grade trust
SOC 2 Type II, HIPAA, GDPR, EU residency, SSO, RBAC.
— Autopilot
The AI teammate that actually does the work.
Three things Autopilot does the moment you connect your workspace — no prompt engineering, no playbooks to write.
Reads your docs, not just your greetings.
Point Connect at your help center, Notion, and Slack. It builds a knowledge graph in under an hour and cites its sources on every reply.
- Help center + Notion + Slack sync
- Source citations on every answer
- Stale-answer detection
Resolves the boring 70%, escalates the rest.
Autopilot handles refunds, order status and how-tos end to end. Anything ambiguous lands in your inbox with a summary already written.
- Actions with real API calls
- Confidence-based handoff
- Pre-written escalation summaries
Sounds like your team, in 50 languages.
Train tone from your best past replies. Connect matches register, length and formality — natively per language, not machine-translated.
- Tone trained on your history
- Per-locale formality rules
- Brand guardrails + review queue
— Global by default
Fifty languages. One voice.
Connect detects the language of every inbound message and answers natively — same tone, same accuracy, same second. No translation vendor, no night shift.
- 01sqAlbanian
- 02arArabic
- 03azAzerbaijani
- 04euBasque
- 05bnBengali
- 06bgBulgarian
- 07caCatalan
- 08zh-HansChinese
- 09zh-HantChinese (traditional)
- 10csCzech
- 11daDanish
- 12nlDutch
- 13enEnglish
- 14eoEsperanto
- 15etEstonian
- 16fiFinnish
- 17frFrench
- 18glGalician
- 19deGerman
- 20elGreek
- 21heHebrew
- 22hiHindi
- 23huHungarian
- 24idIndonesian
- 25gaIrish
- 26itItalian
- 27jaJapanese
- 28koKorean
- 29kyKyrgyz
- 30lvLatvian
- 31ltLithuanian
- 32msMalay
- 33nbNorwegian
- 34faPersian
- 35plPolish
- 36ptPortuguese
- 37pt-BRPortuguese (Brazil)
- 38roRomanian
- 39ruRussian
- 40skSlovak
- 41slSlovenian
- 42esSpanish
- 43swSwahili
- 44svSwedish
- 45tlTagalog
- 46thThai
- 47trTurkish
- 48ukUkranian
- 49urUrdu
- 50viVietnamese
Every locale ships with native formality rules, date and currency formatting, and RTL support.
— Pricing
Fair, transparent, no per-message surprises.
- AI autopilot
- Unlimited channels
- 50 languages
- Workflows + API
- SLA reporting
- Email support
- Everything in Growth
- Custom AI training
- Priority routing
- Advanced analytics
- SSO
- Priority support
- SOC 2 · HIPAA · GDPR
- EU data residency
- SCIM provisioning
- Dedicated CSM
- 99.99% uptime SLA
— Ready?
Give your support team superpowers.
14 days free. Migrate from Intercom or Crisp with one click. Cancel with two.